The ComAct project supports 5 pilot cases in the following countries: Bulgaria, Hungary, Lithuania, North Macedonia
and Ukraine. The aim of these pilot cases is to set up Resource Centres (RC) that offer one-stop-shop services to different target groups.
Two project partners, Burgas municipality (Bulgaria) and the Odessa Housing Union (Ukraine) piloted activities in their own organization as a Resource Centre. Two project partners, the Metropolitan Research Institute (Hungary) and Habitat for Humanity Macedonia supported existing Resource Centres and included other project partners, the Lithuanian Consumers Alliance (LCA) (Lithuania) set up a new RC in the city of Tauragė.
This report summarises the piloted activities and services and highlights difficulties faced by the RCs within the timeframe of the ComAct project. It further outline the goals and the structure of the RCs, the stakeholders involved, the provided services, the marketing and the value of these services for the customers. The business plans contribute, as much as possible, to ensuring the sustainability of the RCs.
The main purpose of all the Resource Centres is to accelerate the rate of energy efficiency (EE) measures and refurbishments by providing different services such as awareness raising for EE, consultancy, trainings and technical assistance from one hand to mostly homeowner associations.